We want everyone to be able to use GemTees, regardless of how they access the web. Here's where we're at and what we're still working on.
GemTees is a small site built by a small team. We want it to work for everyone - including people who use screen readers, keyboard navigation, or other assistive technology.
We won’t pretend we’ve got everything perfect. The trip planner map is a complex bit of kit and full keyboard and screen reader support for it is something we’re still working through. But the core of the site - finding courses, filtering, reading course detail - that works and works well.
We build to WCAG 2.1 Level AA as our standard. If something isn’t working for you, we want to know about it. Genuinely. Drop us a line at accessibility@gemtees.com.
This Website is partially conformant with WCAG 2.1 Level AA. Partial conformance means that some parts of the content do not fully conform to the accessibility standard. We are actively working to address known gaps.
The following table summarises the current status of key accessibility criteria on this Website:
| Feature | Status | Notes |
|---|---|---|
| Responsive design (mobile/tablet/desktop) | Done | Site adapts to all screen sizes |
| Colour contrast ratios | Partial | Primary text meets AA standard; some secondary text under review |
| Descriptive alt text on images | Partial | Key images have alt text; decorative images are being reviewed |
| Keyboard navigation | Partial | Most navigation is keyboard accessible; interactive map controls are under review |
| Semantic HTML structure | Done | Pages use appropriate heading hierarchy and landmark regions |
| Focus indicators | Partial | Visible focus states present on most interactive elements; being improved |
| ARIA labels on interactive elements | In Progress | Being added as part of our ongoing accessibility review |
| Screen reader compatibility | In Progress | Core content is screen-reader accessible; interactive map and filters under review |
| Text resize and zoom support | Done | Content reflows correctly up to 200% zoom |
| No auto-playing media | Done | No audio or video plays automatically on any page |
We are aware of the following areas where accessibility improvements are still in progress:
GemTees.com and GemTees.ie have been built using the following approaches to support accessibility:
lang="en");We are aware of our obligations under the following frameworks and are working toward compliance:
We note that as a private-sector website primarily providing travel planning and information services, we fall outside the scope of public sector accessibility regulations. We nonetheless adopt those standards as our benchmark as a matter of best practice and commitment to our users.
We welcome feedback on the accessibility of GemTees.com and GemTees.ie. If you experience any difficulty accessing content, encounter a barrier not listed above, or require content in an alternative format, please let us know. We aim to respond to accessibility feedback within 5 business days.
Rise Investments Limited
Email: accessibility@gemtees.com
Subject line: Accessibility Feedback — GemTees
Please describe the nature of the accessibility barrier you encountered, the page or feature affected, and the assistive technology or browser you were using. This helps us diagnose and resolve issues as quickly as possible.
If you are not satisfied with our response to your accessibility feedback, you may contact the Commission for Communications Regulation (ComReg) or the National Disability Authority (NDA) of Ireland, which provides guidance on digital accessibility standards.